Year 9 - BST - 17-2-16

Thai Sikh International School

E-Learning Programme – Online Assignment –dd/mm/yyyy

Name :                                                                                                                        Subject : BST

Year  :                                                                                                        ScheduleNo. 6                       

1.Manuel is HR Manager for a large bank. His responsibilities include internal communication with individual workers and groups of workers. Sometimes he wants to send a message to all 15000 workers employed by the bank. Some workers complain that unless they spend time reading notices or email messages they fail to receive important information.

a.What is meant by internal communication?      (2marks)

b.Identify two benefits of using notices as a form of communication.   (2 marks)

c.Identify and explain two possible barriers to communication within the bank.    (4 marks)

d.Identify and explain two ways in which Manuel could communicate with individual workers about their pay and working conditions.   (6 marks)

e.Do you think that electronic forms of communication are always the best ones to use when communicating with large number of workers? Justify your answer.   (6 marks)